Welcome to Janetiq Cosmetics. By accessing and using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Janetiq Cosmetics (“we,” “us,” “our”) provides cosmetics and beauty products through this website. These Terms and Conditions apply to all users, visitors, and customers who access or use our website and services.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian to make purchases through our platform.

3. Products and Services

• All products displayed on our website are subject to availability.
• We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
• We strive to ensure that all product descriptions, pricing, and images are accurate; however, we do not guarantee that all information is complete, current, or error-free.

4. Orders and Payments

• By placing an order, you agree to provide accurate, complete, and up-to-date information.
• All prices displayed on our website are listed in NGN (₦), unless otherwise stated.
• We accept secure payments through approved payment gateways available at checkout.
• Janetiq Cosmetics reserves the right to refuse, cancel, or limit any order where fraudulent, unauthorized, or suspicious activity is detected.

5. Shipping and Delivery

• Delivery timelines provided are estimates and may vary depending on your location and courier operations.
• Shipping fees and applicable delivery charges will be displayed during checkout.
• Janetiq Cosmetics shall not be held responsible for delays caused by third-party courier services, customs processes, weather conditions, or other unforeseen circumstances beyond our control.

6. Returns and Refunds

• Due to hygiene and safety reasons, opened or used cosmetic products are not eligible for return or exchange.
• Eligible return requests must be made within the specified return period, and products must be unused, unopened, and returned in their original packaging.
• Approved refunds will be processed through the original payment method used during purchase.

7. Intellectual Property

All content available on this website, including but not limited to text, product images, graphics, logos, branding materials, and website design, is the intellectual property of Janetiq Cosmetics and may not be copied, reproduced, distributed, or used without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Janetiq Cosmetics shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, services, or website.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We reserve the right to update, revise, or modify these Terms and Conditions at any time without prior notice. Any updates become effective immediately upon publication on this page.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: order@janetiqcosmetics.com
Phone: +234 (0) 911 250 1988
Address: Rivers State, Nigeria